ISSUE AREA

Local and Visitor Satisfaction

Satisfaction of both local inhabitants and visitors plays a crucial role in destination development.

The local community can be impacted both positively and negatively by tourism. Related positive aspects are the creation of jobs, economic activity, and improved social services. However, tourism can cause stress or damage to local resources and cultural values.

Continuously measuring the level of satisfaction of locals and tourists can help to detect potential problems, such as stress, noise, and other forms of disutility from tourism, even before these problems unfold a severe negative impact on the host-guest relationship. For the moment, only indirect measures of local satisfaction measurement have been addressed (such as the prices of rents and goods, and the tourism intensity index) but STOST is planning a collaboration with ASTAT and ISTAT to survey this aspect.

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Valeria Ferraretto, Junior Researcher

Valeria Ferraretto

Junior Researcher

MORE ABOUT SOCIETY

Governance

Governance: to assess how sustainability is being pursued by local actors and policy makers, for example by creating a network of collaboration with the agricultural sector to distribute 0 km products.

Land Use and Landscape Diversity

Landscape diversity is a source of beauty, and therefore source of quality of life and holiday.

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